Privacy Policy

Effective Date: 1 August 2025
Last Updated: 3 November 2025

This Privacy Policy explains how Nine to Five Commercial Pty Ltd (ABN 64 662 299 069) ("we", "our", "us") collects, uses, and protects personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

• Contact details (name, email, phone number)
• Business and property details provided via our tools
• Usage data (browser type, IP address, analytics identifiers)
• Correspondence via our contact channels or CRMs

2. How We Collect It

• Directly from you through forms and enquiries
• Automatically through cookies and analytics
• From third-party integrations such as HubSpot or Google Analytics

3. Purpose of Collection

We use information to deliver and improve our Services, communicate with users, and comply with legal obligations.

4. Data Storage and Security

Data is securely stored on AWS servers located in Australia using encryption and access controls.

5. Disclosure to Third Parties

Information may be shared with technology providers, advisers, or authorities where required by law. We do not sell personal data.

6. Cookies and Analytics

Cookies help analyse site usage. You may disable cookies in your browser; some features may not function correctly.

7. Access and Correction

Contact hello@925.com.au to access or correct your information.

8. International Transfers

Where data is processed overseas, we take reasonable steps to ensure compliance with Australian privacy standards.

9. Retention

We retain data only as long as necessary or required by law, after which it is securely deleted or anonymised.

10. Complaints

Email hello@925.com.au to lodge a privacy complaint. Unresolved matters may be referred to the OAIC.

11. Changes

Updates will appear at www.925.com.au/privacy. Continued use of our Services indicates acceptance of changes.